Commercial Disclosure
Legal NameTSANG WAI HO
Address〒151-0071 Tokyo, Shibuya, Honmachi, 1 Chome−5−7 Esperanza HATSUDAI
Phone number080-1389-7441
Email addressgontadou@gmail.com
Head of OperationsBenedict Tsang
Delivery timesFollowing your payment, you will receive an automated receipt. We will then contact you within 24 hours to confirm your session. Should your requested time be unavailable, we will offer an alternative date or a full refund.
Additional feesNil
Accepted payment methodsOnline payment via Stripe
Payment periodCredit card payments are processed immediately.
PriceAmounts listed on each product page
Exchanges & Returns PolicyCancellations (Up to 7 days prior to workshop): A 70% refund will be issued. The remaining 30% is retained to cover non-refundable venue commitments, administrative costs, and transaction fees.
Cancellations (Within 7 days to workshop): Bookings are non-refundable. At this stage, fresh botanicals and materials have already been prepared specifically for your session.
Group Adjustments: We are unable to offer partial refunds for individual cancellations within a group booking. You may, however, invite a substitute or use the additional materials provided for your party.